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Wanting to develop a new service - virtual PBX - the company looked for a solution that enabled step-by-step growth in terms of phone extensions. This gradual growth ensured that no resources were locked upfront. Ganesh prospected VTX and Swisscom, two of the most important VoIP providers in Swizerland. It turned out their solutions were not as flexible and could not be tailored to suit Ganesh's business purposes. That was when, through a recommendation, Ganesh contacted 4PSA directly, inquiring about a VoipNow license.
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