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  • Call cost for <current_month>, <current_year>:  The The total cost of all the calls made and received by the account in the current month, according to the prices defined in its charging plan.

  • Public phone numbers cost:  The monthly amount that has to be paid to the provider for the public phone number.  This This value was previously set for the channel used by the current account from the the Channels → Channel <channel_name> Management page page.

  • Total length of incoming calls:  The total duration of the incoming calls in the current month.

  • Total length of outgoing calls:  The total duration of the outgoing calls in the current month.

  • Maximum length of an incoming call:  The maximum duration of an incoming call received by any of the extensions owned by the organization account, in the current month.
  • Maximum length of an outgoing call:  The maximum duration of an outgoing call placed by any of the extensions owned by the organization account, in the current month.

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This section provides general details about the sound files available on an organization account:

  • Total sounds:  The total number of shared and personal sounds owned by the organization the organization and by all its child accounts.
  • Shared sounds: The The total number of shared sounds. Both the organization the organization and its child accounts can define and use these shared sounds.
  • Personal sounds:  The total number of personal sounds that can be used only by the organization.

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  • Total music on hold files:  The total number of music on hold files owned by the organization.
  • Personal music on hold files:  The number of system music on hold files owned by the organization.
  • Personal music on hold folders:  The number of music on hold folders owned by the organization.

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In this section, you will find details about the disk space usage for various files out of the total allocated space:

  • Disk space for sounds: Total Total disk space used for sounds.
  • Disk space for music on hold:  Total disk space used for music on hold.
  • Disk space for voicemail: Total Total disk space used for voicemail.
  • Disk space for recorded calls:  Total disk space used for recorded calls.
  • Disk space for fax messages: Total Total disk space used for fax messages.
  • Total disk space: The The total disk space in KB used by sound files, music on hold files, voicemail messages, conversation recordings, and fax messages.
Tip

The usage is displayed using the following formula: Used <value> KB out of <total_space>. The <total_space> can be Unlimitedbe Unlimited, if specified in the organization's preferences.

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This section displays the number of charging plans owned by an organization account.  

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