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Improve customer experience and drive sales with VoipNow |
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title | Download as PDF |
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Image RemovedImage Added Mamica.ro is a Romanian e-commerce business, dedicated to mothers and kids on a fast growth path. Mamica.ro needed a business phone system that could provide effective communications while being very easy to operate by regular sales representatives.The company was struggling to communicate with its customers through a single mobile phone number from a traditional carrier, which is a common situations for many micro SMBs. Business was good, customers were calling to buy or confirm orders, but they had a lot of dropped calls because the line was busy most of the time. What was every business' dream - having lots of customers reaching out - soon turned into a pain point. The need was very clear: a new phone system that would:
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VoipNow is the platform that helps SMBs focus on what they do best: growth, sales and customer relations, not caring about the headaches of outdated telephony system. Read Optivoice story with VoipNow.
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| VoipNow Features Used |
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- IVR
- Smart queues with time intervals
- Reporting and statistics
- Hosted PBX
- CallAPI
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| Why VoipNow |
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- Pay-as-you-grow licensing plan
- Global, scalable, easy to use solution
- No upfront costs
- Easy configuration and customization
- Prompt and efficient customer service
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VoipNow is a cloud communications platform that enables service providers and organizations to benefit from hosted enterprise telephony, video, presence, instant messaging, conferencing, contact center tools and mobility. The multi-awarded platform is a blazing fast go-to-market solution, due to its rapid set-up and easy deployment, integrated charging and billing engine, and competitive pricing plan. For more information on VoipNow please contact: sales@4psa.com.
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