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You can test VoipNow for free for 30 days. When your evaluation period is done, you can select which licensing option suits you best. Lear more details here.

We also provide VoipNow Express, the free edition is free only during the evaluation process and is limited to 10 phone terminal extensions. This means that you will not be able to set up cial setup special extensions like queue, IVR or callback. Also, during evaluation, VoipNow only works on one server. VoipNow 3 does not have any limitation on the extension number or extension type and it can be used in a distributed environment. More details here.

VoipNow Cloud OnDemand is VoipNow the platform delivered as a service (Saas). It is hosted in 4PSA's Cloud in US (East and West Coast), Europe (East Central or WestWestern) and APAC (Singapore). While VoipNow requires installation on the customer's own infrastructureyour infrastructure of choice, Cloud OnDemand is instantly available from on 4PSA's infrastructure.

By getting 4PSA Cloud Telephony (http://www.4psa.com/products-voipnow-telephony.html) or an account To make calls you need at least a SIP trunk and DID numbers from a provider, and then setting up a SIP channel in VoipNow's interface.

Yes. You can do that with the help of the available APIs. The documentation for developers is available here.

More info on APIs as well as code examples are available on our wiki at: http https://wiki.4psa.com/display/VNUAPI30/VoipNow+for+Developers

In VoipNow, there are the following licensing objects: extensions (phone and special), SIP Trunking channels, callback numbers, calling card codes. When Hubgets is enabled in VoipNow, the licensing object is the Hubgets userAn extender add-on is an added functionality which allows the service provider to use VoipNow for scenarios not directly related to Unified Communications such as SIP trunking, offering calling cards or callback numbers.

When enabled on an a phone extension, it allows you to connect a PBX to that extension (when a DID assigned on that extension is called, the call is passed further to the PBX)and set up the total number of concurrent calls that can be made through that channel. Phone extensions used for SIP trunking are free; invoicing is performed at the SIP Trunking channel level and it’s based on the SIP Trunking channel limits setup in the VoipNow management interface.

System users can call this extension from a phone connected to the public telephone network, to connect to have their call . Next, the call is routed through the VoipNow server.

You can choose Startup or Volume licensing, depending on the number of extensions you requirecan purchase a license that can be installed on your infrastructure or in our Cloud, depending on your needs. More details are available here: https://www.4psa.com/company-pricing-licensing_voipnow.html

Currently, we can recommend x-Lite (free), SJphone(free), 3CX Phone, Jitsi(free), Kapanga, Zoiper (free);

We have a knowledge base article on how to configure x-Lite, found here .

If you are currently using a Cloud leased license, you can easily upgrade to VoipNow 3all you need is to upgrade your license after the server upgrade was performed. If you are using an older type of a legacy owned license or a business license, please contact sales@4psa.com before upgrading.

You can continue to use your current license, exactly as it is. Please note that 4PSA will continue to provide doesn't provide neither updates, nor support for this product until the Estimated End of Support date, 31 December 2013. After that date, support and updates will no longer be available.

anymore.

VoipNow Cloud OnDemand is our Unified Communication Communications software VoipNow hosted in our Cloud and delivered as SaaS (software as a service).

Yes, you are asked to choose when you order a subscription or ask for an evaluation.

No. Your Cloud OnDemand instance is hosted in our Cloud. All you need to get started is an Internet connection and to set up at least one SIP account with a SIP Provider on the server. 

You get 100 extensions of any typeThe default price includes 100 extensions, 100 SIP Trunking channels, 100 callback numbers and 100 calling card codes.

You can add more extensions and the system will auto-scale its resources. Each new extension licensing object added over the 100 that are already included will be charged with a predefined amount, based on your licensing level.

(Example: If you have Volume licensing (without whitebox) and there are 145 extensions deployed on the system, the invoice amount will be 159 + 2.10 * 45 = 253.5 EUR. In this example, less than 100 SIP trunking channels, callback numbers, and calling cards are configured on the system.)

Our SLA guarantees 99.95% 9% availability for your private Cloud OnDemand instance.

A telephony service with best rates for domestic and international calls, unlimited concurrent calls and superior voice quality.

You can contact your assigned Account Manager for help. You also have support included for the entire testing period. For any technical problem related to 4PSA products, please open a support ticket in our support zone Support Zone.

We can extend the evaluation license, please discuss with your Account Manager.

If you are satisfied with your current licensing level, you won't need to do anything. Simply wait for the evaluation to end and our system will automatically turn it into a paid license. Otherwisetesting a license on your infrastructure, please order the appropriate license from our store and upload the new license key in the web interface. Also make sure to cancel your evaluation , if it's still active (or you can request that we cancel it for you , by contacting your account manager Account Manager or sales@4psa.com.

If you tested VoipNow Cloud OnDemand and you want to keep your current instance, ask your Account Manager to convert your evaluation into a paid subscription).

NoIf you do not delete your current system for any reason, everything on the system will can remain as is. You will only need to upload a new license key.

This depends on what support level you have: SUS, Cloud or Expert level.

SUS Support is included with the following license types:

• perpetual - 10 incidents/year
• legacy - 1 incident/year
• First 10 extensions license - 1 incident/year
• Basic Cloud license - 2 incidents/month

Cloud Support is included with the following license types:

• Full Cloud licensing - 3 incidents/montj
• VoipNow and DNS Manager Cloud Instance - 3 incidents/month

Expert Support is purchased separately as a monthly subscription or for a per hour fee.

. Learn more about the available packages.