Organization's Reports

This page describes the statistic information on the organization's resources usage.

System Usage Overview for <current_month>, <current_year>

This section describes an organization's calls:

• Call cost for <current_month>, <current_year>: The total cost of all the calls made and received by the account in the current month, according to the prices defined in its charging plan.

• Public phone numbers cost: The monthly amount that has to be paid to the provider for the public phone number. This value was previously set for the channel used by the current account from the Channels → Channel <channel_name> Management page.

• Total length of incoming calls: The total duration of the incoming calls in the current month.

• Total length of outgoing calls: The total duration of the outgoing calls in the current month.

• Maximum length of an incoming call: The maximum duration of an incoming call received by any of the extensions owned by the organization account, in the current month.
• Maximum length of an outgoing call: The maximum duration of an outgoing call placed by any of the extensions owned by the organization account, in the current month.

Sound Files Overview

This section provides general details about the sound files available on an organization account:

• Total sounds: The total number of shared and personal sounds owned by the organization and by all its child accounts.
• Shared sounds: The total number of shared sounds. Both the organization and its child accounts can define and use these shared sounds.
• Personal sounds: The total number of personal sounds that can be used only by the organization.

Music on Hold Review

This area details sums up all the music-on-hold files of an organization:

• Total music on hold files: The total number of music on hold files owned by the organization.
• Personal music on hold files: The number of system music on hold files owned by the organization.
• Personal music on hold folders: The number of music on hold folders owned by the organization.

Disk Space Overview

In this section, you will find details about the disk space usage for various files out of the total allocated space:

• Disk space for sounds: Total disk space used for sounds.
• Disk space for music on hold: Total disk space used for music on hold.
• Disk space for voicemail: Total disk space used for voicemail.
• Disk space for recorded calls: Total disk space used for recorded calls.
• Disk space for fax messages: Total disk space used for fax messages.
• Total disk space: The total disk space in KB used by sound files, music on hold files, voicemail messages, conversation recordings, and fax messages.

Accounts Overview

In this area, you will find detailed information about the organization account.

Charging Plans Overview

This section displays the number of charging plans owned by an organization account.