This page describes the data types that are specific to the UnifiedAPI.
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UAPI-Caller-Id
This data type is used when sending the caller name and phone number to the Service.
UAPI-Caller-Id = *( ALPHA / DIGIT / "<" / ">" / "+" / "*" )
UAPI-Extension-Number
This data type is used to identify the format of the extension numbers.
UAPI-Extension-Number = *( DIGIT / "*" ) / "@self"
The reserved values are defined below:
| Value | Description |
|---|---|
| @self | The extension number is always assigned to a User, so @self matches all the extensions under that User. |
UAPI-Phone-Number
This data type is used when sending a public phone number to the Service.
UAPI-Phone-Number = *( DIGIT / "+" )
UAPI-Agent-ID
This data type is used to identify the queue agents.
UAPI-Agent-ID = *( DIGIT / "*" ) / *( DIGIT / "+" )
Date
This data type must use the XML Schema dateTime format.
2015-01-23T04:56:22Z
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